Service Logos
Customer service is a firm guarantee to both market demands and customer interests. So we propose a “complete worriless service sequence ” for customer service, which covers the research of consuming demand, development and production of products, and “complete worriless service sequence” that runs though the hole sales process, preventing fear of trouble for every customer that buys our product.

Customer Service Aim
Customer demand is what we pursuit in specialty;
Customer confidence is what we expect in faith;
Customer satisfaction is what encourages us to promote.

Service Goal:
1.  We shall do all we can to develop our service brand to a leading position.
2. The service management will form a standard operation system.
3. Customer satisfaction degree will be quantified via an evaluation system and reach 90% or above.
4. Our ultimate aim is to get all customers satisfied and customer satisfies on all aspects.

All Customer Satisfaction 
Customer Satisfaction: We pursuit 100% customers satisfaction
Complete Satisfaction: We try to get customer satisfaction on all aspects as products, service and brands, rather than a certain aspects.
All customers: Our staff in all departments, our suppliers, retailers and service branches regards each others as customers, so as to cooperate fully to create satisfied customers.

Complete Satisfaction
This is the result that we understand a customer or some customers successfully and works hard to meet their demands. We regards customer satisfaction as the ultimate evaluation standards for our work, and every employee, every unit will work as this goal a center.

Service Promise:
1. Advanced real-time online system provides real-time service.
2. Free repair when in product guarantee.
3. Standard service activity regulation
4. Long-term customer can have a more valuable service.
5. Provide free new product information for loyal customers.
6. Build customer service file system for long-term tracking service.